Buyer's guide · updated October 20, 2026

    The best CRM for HVAC companies

    HVAC software does two jobs: running the work (dispatch, maintenance agreements, proposals, invoices) and winning it (ads, answering every call and lead fast). Here's how seven options compare, with every price from the company's own site.

    The short answer

    To run the work, most HVAC companies choose ServiceTitan (quote only, per technician; the deepest proposals and agreements), Housecall Pro ($79 to $329/mo; equipment history and memberships), Jobber ($49 to $499/mo) or Service Fusion ($245 to $627/mo with unlimited users). None of them makes your ads or takes Facebook lead ads in natively. That's the part Zuops does, and it connects directly to ServiceTitan, Housecall Pro and Workiz.

    Seven HVAC CRMs at a glance

    • ServiceTitan

      Price
      Quote only, per technician
      Built for
      Dispatch, good-better-best proposals that turn into maintenance agreements, Pricebook Pro, financing
      Lead follow-up
      AI Virtual Agent billed per call; Marketing Pro add-on
    • Housecall Pro

      Price
      $79 / $189 / $329 a month (1 / 5 / 8 users)
      Built for
      Equipment and system-age history, memberships, tune-up campaigns, financing
      Lead follow-up
      CSR AI call answering (price not published); auto-reply to new leads
    • Jobber

      Price
      $49 to $499 a month
      Built for
      Quotes, scheduling and invoices; maintenance agreements and service history on Plus
      Lead follow-up
      AI Receptionist $29/mo add-on; texts back missed calls
    • FieldEdge

      Price
      Quote only; no free trial
      Built for
      Flat-rate price book, equipment history, Proposal Pro
      Lead follow-up
      AI answering only through a partner
    • Service Fusion

      Price
      $245 / $382 / $627 a month, unlimited users
      Built for
      Dispatch, QuickBooks, inventory (Plus), customer portal (Pro)
      Lead follow-up
      AI answering through a partner; price not published
    • Workiz

      Price
      Quote only; 7-day trial
      Built for
      Service plans, flat rate, equipment tracking and proposals on Ultimate
      Lead follow-up
      Genius Answering add-on (price not published)
    • Zuops

      Price
      $19 to $499 a month
      Built for
      Winning the job: HVAC ads, AI texting, AI receptionist, Smart Forms, booking
      Lead follow-up
      Every lead texted in seconds; AI books the visit

    Monthly prices without promotions, checked October 20, 2026. None of the six field-service tools takes Facebook lead ads in natively (ServiceTitan's help center says its Meta integration doesn't track Instant Forms); the usual route is Zapier. Zuops doesn't do dispatch, maintenance agreements or inventory.

    Each one in brief

    1. ServiceTitan

      Request pricing · per technician

      Built for larger shops: good-better-best proposals that convert into maintenance agreements, a dispatch board, Pricebook Pro and financing. AI Virtual Agent books calls for a per-call fee.

      Their pricing
    2. Housecall Pro

      $79 to $329/mo · no long-term contract

      Equipment and system-age history from Essentials, memberships and tune-up campaigns, financing on every plan, and a good-better-best proposal tool on Max.

      Their pricing
    3. Jobber

      $49 to $499/mo · 1 to 15 users

      Quotes, scheduling and invoicing that crews pick up fast; maintenance agreements and service history on Plus, and an AI Receptionist add-on for $29/mo.

      Their pricing
    4. FieldEdge

      Request pricing · 2 to 6 mobile licenses

      A flat-rate price book and QuickBooks Online and Desktop on every plan, equipment in the customer history, and Proposal Pro and inventory on Elite.

      Their pricing
    5. Service Fusion

      $245 to $627/mo · unlimited users

      Unlimited users on every plan, month to month, with onboarding included; inventory and built-in calling and texting from Plus.

      Their pricing
    6. Zuops

      $19 to $499/mo

      HVAC ad templates with cost-per-lead estimates, an AI that texts every lead in seconds and books the visit, an AI receptionist for the calls you miss, and Smart Forms that check your service area.

      Read more

    Field service software plus Zuops

    Zuops sends new leads straight into ServiceTitan (as bookings for your office to confirm), Housecall Pro (as leads and customers, with job status and invoice totals coming back), Workiz (with job status and closed revenue coming back) and FieldPulse (two-way). Jobber connects through Zapier for now. With the results flowing back, you can see which ads turned into paid jobs.

    What to ask before you sign

    • Is it priced per user, per technician or flat, and is there an annual contract or implementation fee?
    • Does it handle maintenance agreements, memberships and equipment history the way you sell them?
    • Can techs build good-better-best options and offer financing on site?
    • What happens to a new lead at 9 PM on the hottest day of July?
    • Do Facebook and Google leads land in it automatically, or through Zapier?

    Zuops

    More service calls booked from the leads you already pay for.

    Zuops texts every HVAC lead within seconds, answers questions, books the visit and answers the calls you miss, then hands the job to your field service software.

    • HVAC ads with cost-per-lead estimates
    • AI texting and an AI receptionist
    • Missed-call text back
    • Direct ServiceTitan, Housecall Pro and Workiz connections
    • Plans from $19/mo

    FAQ

    Questions

    What is the best CRM for a small HVAC business?

    With published prices, Housecall Pro ($79/mo Basic, equipment history from Essentials at $189/mo) or Jobber ($49/mo Core). Service Fusion ($245/mo) suits teams that want unlimited users. Add Zuops from $19/mo if leads slip through before they ever reach your schedule.

    How much does ServiceTitan cost?

    ServiceTitan doesn't publish prices: every package (Starter, Essentials, The Works) is quoted per technician, and add-ons such as Marketing Pro and the AI Virtual Agent are priced separately.

    Do HVAC CRMs bring in Facebook leads?

    Not natively, for the six here: ServiceTitan's help center says its Meta integration doesn't track Instant Forms, and the others connect through Zapier or third-party apps. Zuops receives Facebook lead ads directly and texts each lead within seconds.

    Can I use Zuops with ServiceTitan or Housecall Pro?

    Yes. New leads go into ServiceTitan as bookings for your office to confirm, and into Housecall Pro as leads and customers with job status and invoice totals coming back.

    Sources (checked October 20, 2026)

    Product names are trademarks of their owners; Zuops isn't affiliated with them. Prices change, so check each company's site before you decide.

    Turn ad clicks into booked appointments.

    Start with your own business or bring every client. Your first ads take minutes, and every new lead gets a reply in seconds.

    • Plans from $19/mo
    • White-label on every plan
    • Cancel anytime