Buyer's guide · updated October 20, 2026
The best CRM for plumbing companies
Plumbing leads are urgent: a burst pipe goes to whoever answers first. Here's how seven tools compare on running the work and on winning it, with every price from the company's own site.
The short answer
To run the work, Housecall Pro ($79 to $329/mo; flat rate from Essentials, emergency dispatch to the closest plumber) and Jobber ($49 to $499/mo) publish prices; ServiceTitan, Workiz and FieldEdge quote on request; ServiceM8 charges by jobs a month, from free. Emergencies are won on the first reply, and none of these makes your ads or takes Facebook lead ads in natively. That's what Zuops does, alongside any of them.
Seven plumbing CRMs at a glance
ServiceTitan
- Price
- Quote only, per technician
- Built for
- Dispatch, multi-option proposals, service agreements, Pricebook Pro
- Lead follow-up
- AI Virtual Agent billed per call
Housecall Pro
- Price
- $79 / $189 / $329 a month (1 / 5 / 8 users)
- Built for
- Closest plumber to emergencies, sewer-camera photo reports, flat rate from Essentials
- Lead follow-up
- CSR AI call answering (price not published); auto-reply to new leads
Jobber
- Price
- $49 to $499 a month
- Built for
- Reassign jobs for emergencies, good-better-best quotes, financing
- Lead follow-up
- AI Receptionist $29/mo add-on; texts back missed calls
Workiz
- Price
- Quote only; 7-day trial
- Built for
- Online booking and financing on every plan; flat rate and service plans on Ultimate
- Lead follow-up
- Genius Answering add-on (price not published)
ServiceM8
- Price
- Free (30 jobs) to $349 a month (1,500+ jobs); not per user
- Built for
- Online booking, recurring jobs, multi-option quotes; iPhone and iPad app
- Lead follow-up
- AI Phone Agent in Phone Connect Plus ($32/mo)
FieldEdge
- Price
- Quote only; no free trial
- Built for
- Flat-rate price book, QuickBooks Online and Desktop, Proposal Pro
- Lead follow-up
- AI answering only through a partner
Zuops
- Price
- $19 to $499 a month
- Built for
- Winning the job: plumbing ads, AI texting, AI receptionist, Smart Forms, booking
- Lead follow-up
- Every lead texted in seconds, day or night
Monthly prices without promotions, checked October 20, 2026. None of the six takes Facebook lead ads in natively; the usual route is Zapier. Zuops doesn't do dispatch, price books or inventory.
Each one in brief
Housecall Pro
$79 to $329/mo · no long-term contract
Sends the closest plumber to burst pipes and drain emergencies, documents sewer-camera inspections in photo reports, and reminds customers about drain cleaning.
Their pricingJobber
$49 to $499/mo · 1 to 15 users
Simple quoting, scheduling and invoicing; reassign jobs when an emergency comes in, good-better-best quotes and Wisetack financing.
Their pricingServiceTitan
Request pricing · per technician
Multi-option proposals and service agreements for larger shops, with dispatch, Pricebook Pro and a per-call AI Virtual Agent.
Their pricingWorkiz
Request pricing · 7-day trial
Online booking, financing and QuickBooks Online on every plan; flat rate, service plans and inventory on Ultimate; Genius Answering takes calls, texts and web forms.
Their pricingServiceM8
Free to $349/mo · priced by jobs
Pay for jobs a month, not users. Online booking and recurring jobs on every plan; an AI Phone Agent with its Phone Connect Plus plan.
Their pricingZuops
$19 to $499/mo
Plumbing ad templates with cost-per-lead estimates, AI that texts every lead in seconds and books the appointment, an AI receptionist around the clock, and Smart Forms.
Read more
Field service software plus Zuops
Zuops sends new leads straight into ServiceTitan (as bookings for your office to confirm), Housecall Pro (as leads and customers, with job status and invoice totals coming back), Workiz (with job status and closed revenue coming back) and FieldPulse (two-way). Jobber connects through Zapier for now. With the results flowing back, you can see which ads turned into paid jobs.
What to ask before you sign
- Can it dispatch the nearest plumber to an emergency, and reassign jobs mid-day?
- Does it support flat-rate pricing and multi-option quotes on site?
- Is pricing per user, per technician or per job, and is there a contract?
- Who answers the phone at 2 AM, and what does a missed caller hear back?
- Do Facebook and Google leads land in it automatically, or through Zapier?
Zuops
Answer the burst pipe before the next plumber does.
Zuops answers every plumbing lead in seconds by text, picks up the calls you can't, and books the job, then hands it to your field service software.
- Plumbing ads with cost-per-lead estimates
- AI texting and a 24/7 AI receptionist
- Missed-call text back
- Direct ServiceTitan, Housecall Pro and Workiz connections
- Plans from $19/mo
FAQ
Questions
What is the best CRM for a small plumbing business?
With published prices, Housecall Pro ($79/mo Basic; flat rate from Essentials at $189/mo), Jobber ($49/mo Core) or ServiceM8 (free for 30 jobs a month, $79/mo for 150). Add Zuops from $19/mo to answer and book leads in seconds.
Which plumbing software handles emergencies best?
Housecall Pro sends the closest plumber to burst pipes and drain emergencies, and Jobber lets you reassign jobs when one comes in. Winning the emergency also depends on answering first: Zuops texts and answers every lead in seconds, day or night.
Is there a free plumbing CRM?
ServiceM8 has a free plan for up to 30 jobs a month with one user. Zuops' free tools (ad generator, cost calculators) need no account; plans start at $19/mo.
Can I use Zuops with my plumbing software?
Yes. Zuops connects directly to ServiceTitan, Housecall Pro, Workiz and FieldPulse, and to Jobber through Zapier.
Sources (checked October 20, 2026)
- ServiceTitan pricing
- ServiceTitan plumbing software
- Housecall Pro pricing
- Housecall Pro plumbing software
- Housecall Pro CSR AI
- Jobber pricing
- Jobber plumbing software
- Jobber AI Receptionist
- Workiz pricing
- ServiceM8 pricing
- ServiceM8 phone plans
- FieldEdge pricing
Product names are trademarks of their owners; Zuops isn't affiliated with them. Prices change, so check each company's site before you decide.
Turn ad clicks into booked appointments.
Start with your own business or bring every client. Your first ads take minutes, and every new lead gets a reply in seconds.
- Plans from $19/mo
- White-label on every plan
- Cancel anytime