AI review replies
Every Google review gets a reply that sounds like you wrote it.
New reviews are picked up from your Google profile, answered in your tone with the customer's own details, and posted. Five-star reviews can go out on their own. Anything under your star rule waits for a quick look, so a bad day never gets an automatic answer.
Free on every plan. No credits for replies, however many reviews come in.
Loved by 1,300+ businesses
How it works
How AI Review Replies works
- 01
Connect the profile
Sign in with the Google account that manages the business and pick the location. Reviews come in from then on.
- 02
Say how replies should sound
Warm, professional, casual or upbeat. Add your sign-off, a line for when something went wrong, and any notes.
- 03
Replies go out
Reviews above your star rule are answered on their own. The rest wait in the tool with a draft ready for your OK.
Your voice
Written like an owner, not a help desk.
Each reply picks up what the customer actually said (the spring, the tech's name, the second visit) and answers that, in the tone you chose, signed your way. Replies are checked against a list of template phrases and rewritten when one appears, so no customer ever reads “thank you for your valued feedback”.
- Four tones, your sign-off, your contact line
- Uses the business facts from your AI Brain
- Template phrases caught and rewritten
Your rules
Happy reviews go out on their own. Hard ones wait for you.
Choose 5★ only, 4★ and up, or always ask. Reviews under the rule get a draft that takes the complaint seriously, apologizes once without arguing, and moves the conversation to a phone call. You read it, change a word or two if you like, and post it from the tool.
- 5★ only, 4★ and up, or always ask
- Low ratings get a careful draft, never an automatic send
- Rewrite with one line of instruction
Every client
Agencies: fifty clients' reviews, one screen each.
Each sub-account connects its own profile, sets its own tone and star rule, and shows what needs a reply. Your team answers from the CRM under your brand instead of logging into fifty Google accounts.
Watch the demo
See Zuops in action. Then decide.
A walkthrough of the ad studio, the white-label CRM and the AI that answers your leads.
Why AI Review Replies
Why answering every review matters.
Same-day replies
Reviews are checked throughout the day; nobody has to remember.
A ranking signal
Google says responding to reviews shows you value customers, and active profiles rank better locally.
The first thing people read
A thoughtful owner reply under a 3-star review wins more customers than ten unanswered 5-stars.
No canned lines
A phrase list keeps every reply from reading like a template.
Your call on the hard ones
Nothing under your star rule goes out without you.
Free
Replies don't use credits, on any plan.
Real results
Real businesses. Real bookings. Real revenue.
Campaign numbers from owners and agencies who run their ads and leads through Zuops.
400+ new clients for less than a coffee each
“I'm still shocked we got over 400 new client conversations for less than a fancy coffee each. Their DM strategy didn't just get us bookings, it built a community. Our appointment book has never been this full.”
From headache to $13 quality architecture leads
“Getting qualified architecture leads used to be our biggest headache. They brought in over 200 at a cost of just $13 a piece. The quality of their creative is top-notch. Finally, a consistent flow of real projects.”
1,000+ leads at $10 each
“Over 1,000 leads at just $10 a pop? We couldn't believe it. This campaign was a massive success for filling the gaps in our booking calendar during what used to be our slow weekdays.”
Video campaign delivers 114 leads at $12 each
“Video is tough, but they nailed it. 114 leads for around $12 each is a number we didn't think was possible. They understood our service model perfectly and delivered creative that actually converts.”
Local window cleaning gets 14 high-quality jobs
“We're a local window cleaning biz, so we weren't sure what to expect. They managed to pull in 14 high-quality jobs from a single video campaign. The way they presented our service made us look like the pros we are.”
Pricing
Free on every plan. Replies use no credits.
Every plan includes the whole platform, from $19/mo. Usage comes out of your plan's monthly credits.
Does it reply to old reviews too?
It reads every review on the profile when you connect, so unanswered older reviews show up in the tool with drafts. You decide which of those to post; automatic sending only applies to new reviews that arrive after you turn it on.
What happens with a 1-star review?
It waits for you. The draft acknowledges the problem, apologizes once, and offers your contact line so the conversation moves off Google. You can rewrite it with a line of instruction (“mention the refund we gave”) or write your own.
Can I change a reply after it's posted?
Yes. Edit it in the tool and post again; Google keeps one owner reply per review, so the new text replaces the old one.
Can I use it without connecting Google?
Yes, in copy mode: find the business on Google Maps, paste any review, and copy the reply it writes. Connecting Google is what makes reading and posting automatic.
Does it work for several locations?
One profile per sub-account. A business with three locations uses three sub-accounts, each with its own connection and settings.
Turn ad clicks into booked appointments.
Start with your own business or bring every client. Your first ads take minutes, and every new lead gets a reply in seconds.
- Plans from $19/mo
- White-label on every plan
- Cancel anytime