Review requests

    Get more Google reviews by asking every customer, the right way.

    After the job, each customer gets a text with their own review link and a photo made for them. A quick star rating sends happy customers straight to Google; anyone unhappy gets a private form instead, and you get an alert. Reminders follow on their own if nobody taps.

    Included on every plan. Each request is a text at 0.125 credits; a photo made per customer is 0.5 credits.

    Loved by 1,300+ businesses

    How it works

    How Review Requests works

    1. 01

      Build the review page

      Add your Google link (Facebook, Yelp and others too), your logo and colors, and the thank-you offer if you want one. Or describe it and let the AI build the page and the drip.

    2. 02

      Send automatically

      Pick the trigger: a won deal, a stage change, an appointment that ended, or a tag. The ask goes 1 hour later, with reminders 4 hours and 4 days after if nobody rates.

    3. 03

      Watch the reviews come in

      Results show who was asked, who rated, who went on to Google, and the private notes. Every answer also lands on the customer's record.

    The page

    One tap to rate, one tap to post.

    The customer opens a page with your logo, their first name and five stars. A rating at or above your threshold (4 stars by default) shows your Google button, and Facebook, Yelp or any other site you've added. The page lives on your own domain, so it looks like you, not a review tool.

    • Your logo, colors and domain
    • Google, Facebook, Yelp, BBB, Trustpilot, Angi, Nextdoor or any link
    • Optional thank-you offer with a code

    Unhappy customers

    Hear about a bad day before Google does.

    A low rating opens a private feedback form instead of a review site. The note lands in the CRM, your team gets an alert, and the customer gets a thank-you. The page keeps a small link to post publicly anyway, so nobody is ever stopped from leaving a review.

    • Private form under your threshold
    • Alert to your team, note on the lead
    • A “post publicly” link stays on the page

    The ask

    A text with a photo made for that customer.

    The request is a text from your number with the customer's own link and a picture: the owner's photo with the customer's name written on it, drawn on for free or made by AI holding a sign or letter board for 0.5 credits. The same name gets the same picture, and a misspelled sign is never sent.

    • Sent 1 hour after the job, reminders at 4 hours and 4 days
    • Their name on a sign, whiteboard, chalkboard or letter board
    • Stops the moment they rate

    Results

    Every request, rating and review in one list.

    See who was asked, who opened, who rated what, who clicked through to Google and who left a private note. Each review page has its own results, and a business can run several pages for different services or locations. Review events can start automations too: thank a 5-star, follow up a 2-star.

    Watch the demo

    See Zuops in action. Then decide.

    A walkthrough of the ad studio, the white-label CRM and the AI that answers your leads.

    Why Review Requests

    Why this gets more reviews than asking in person.

    Everyone gets asked

    The ask is tied to the job ending, not to someone remembering.

    The right moment

    An hour after the job, when the door still works and the tech's name is fresh.

    Personal

    Their name, their link, their photo. It reads like a message, not a campaign.

    Bad reviews caught first

    Unhappy customers reach you privately and get a call instead of a public reply.

    Reminders without nagging

    Two follow-ups, then it stops, and it stops the moment they rate.

    Per client

    Agencies run a review page per sub-account under their own brand.

    Real results

    Real businesses. Real bookings. Real revenue.

    Campaign numbers from owners and agencies who run their ads and leads through Zuops.

    Campaign results for Beauty & Wellness Studio

    400+ new clients for less than a coffee each

    “I'm still shocked we got over 400 new client conversations for less than a fancy coffee each. Their DM strategy didn't just get us bookings, it built a community. Our appointment book has never been this full.”
    Beauty & Wellness Studio
    Beauty Services
    Campaign results for Architecture & Design Firm

    From headache to $13 quality architecture leads

    “Getting qualified architecture leads used to be our biggest headache. They brought in over 200 at a cost of just $13 a piece. The quality of their creative is top-notch. Finally, a consistent flow of real projects.”
    Architecture & Design Firm
    Professional Services
    Campaign results for Home Repair Specialists

    1,000+ leads at $10 each

    “Over 1,000 leads at just $10 a pop? We couldn't believe it. This campaign was a massive success for filling the gaps in our booking calendar during what used to be our slow weekdays.”
    Home Repair Specialists
    Home Services
    Campaign results for Professional Services

    Video campaign delivers 114 leads at $12 each

    “Video is tough, but they nailed it. 114 leads for around $12 each is a number we didn't think was possible. They understood our service model perfectly and delivered creative that actually converts.”
    Professional Services
    Business Services
    Campaign results for Window Cleaning Services

    Local window cleaning gets 14 high-quality jobs

    “We're a local window cleaning biz, so we weren't sure what to expect. They managed to pull in 14 high-quality jobs from a single video campaign. The way they presented our service made us look like the pros we are.”
    Window Cleaning Services
    Home Services

    Pricing

    Included on every plan. A request is a text at 0.125 credits; a photo made per customer is 0.5.

    Every plan includes the whole platform, from $19/mo. Usage comes out of your plan's monthly credits.

    See plans and credit prices

    FAQ

    Review Requests: common questions

    Something else? Ask our team

    Is filtering unhappy customers to a private form allowed?

    The page never blocks anyone from reviewing: a “post publicly instead” link stays on the private form, and that's on by default. Google's policy is against discouraging or selectively asking for reviews, so the safe setup is what the tool does: ask everyone, and keep the public link visible.

    How do I get my Google review link?

    Paste your Google Maps link or Place ID into the review page builder and it turns it into the direct “write a review” link. Facebook, Yelp and other sites take their page links.

    When does the request go out?

    Whenever you choose: when a deal is marked won, a lead reaches a stage, an appointment ends, or a tag is added. The default drip sends 1 hour after that, then reminds 4 hours later and 4 days later if there's no rating.

    Can I offer something for a review?

    You can show a thank-you offer on the page, which unlocks on any rating, never only on a good one. Whether to offer anything is your call; some review sites have rules about incentives.

    Does it work with the AI review replies?

    Yes. Review requests bring in the reviews, and AI Review Replies answers them on Google in your voice. Together with weekly posts and photos, that is the whole Google Business Profile kept active from one CRM.

    Turn ad clicks into booked appointments.

    Start with your own business or bring every client. Your first ads take minutes, and every new lead gets a reply in seconds.

    • Plans from $19/mo
    • White-label on every plan
    • Cancel anytime